Aim

• New build of Europe’s greenest warehouse  

• Environmentally-conscious project management approach            

• Uncompromising focus on engagement & culture

• Need to recruit and train colleagues off-site

• Site to be operational 3 days after practical completion (“Rapid Deployment Plan”)

• Rapid ramp up to support rest of network during peak

Approach

• Refined all elements of design to suit successful operations

• Developed long-term environmental & engagement plans

• Totally reviewed and challenged all operational processes within the supply chain

• Off-site training plan, by role, by individual, by date & by venue

• Established two groups of champions: 

       1) process & system for training

       2) issue resolution               

• Shadow team for additional operational support         

• Readiness assessment of all elements of project ahead of RDP

• Personal control of RDP (300+ resources involved with systems, supplies, services, cleaning and health & safety)

Achievements

• Once operational, regarded as flagship DC by both client and 3PL provider

• Site became role model for culture, engagement and comms

• Ramped up ahead of plan and supported a struggling DC just 2 weeks after outbound go live